Shipping Policy

Last updated: September 16, 2026

1. Where We Ship

We ship to U.S. destinations that are available at checkout. Availability and shipping options may differ for Alaska, Hawaii, U.S. territories, military addresses and remote locations.

2. Fulfillment

SafeTatt US orders are fulfilled by our third-party logistics partner from a warehouse in China and shipped to the United States using tracked international delivery services and U.S. last-mile carriers.

3. Processing and Shipment Timing

The applicable shipment or delivery estimate is displayed on the Store, at checkout, or in your order confirmation when available. We only make shipment promises when we have a reasonable basis for them.

If no shipment time is stated, U.S. federal rules generally require us to have a reasonable basis to ship within 30 days. If we learn that we cannot ship within the promised period, we will notify you and provide the delay or cancellation/refund options required by applicable law.

4. Delivery Estimates

Delivery estimates are estimates rather than guaranteed arrival dates. Customs processing, carrier networks, weather, high-volume periods, remote locations and other events outside our direct control can affect transit time.

5. Tracking

When tracking is available, we will send or make available the tracking information after the order is dispatched. Tracking may take time to update after the shipping label is created.

6. Shipping Charges and Free Shipping

Shipping charges and any free-shipping threshold are shown at checkout. Promotional free-shipping thresholds may change from time to time and apply according to the terms shown with the offer.

7. Customs, Duties and Import Charges

We may use shipping methods that include customs clearance and import charges within the shipping price. Whether duties and import charges are included depends on the shipping service used and the terms shown at checkout or in the order confirmation. We do not add undisclosed SafeTatt fees after checkout.

If a carrier or customs authority unexpectedly requests an additional payment, please contact us at help@safetatt.eu before paying so that we can review the shipment and applicable shipping terms.

8. Address Problems and Failed Delivery

Please check your shipping address before placing an order. If a package cannot be delivered because of an incorrect address, refusal, failure to collect, or another issue attributable to the recipient, additional reshipping charges may apply. We will not charge such costs where the delivery problem was caused by us or the carrier.

9. Lost or Damaged Shipments

If tracking shows an unusual delay, delivery to the wrong location, or the package arrives damaged, contact us promptly at help@safetatt.eu. We will review the shipment with the carrier and provide an appropriate solution in accordance with applicable law and our Return & Refund Policy.

10. Contact

Email: help@safetatt.eu